cace67 Privacy Policy

1 What types of information do we collect?

When you create an account and use cace67, we collect certain specific information. The purpose is to provide you with the best gaming experience and keep your account secure.

Personal identification information:

• Full name and date of birth
• Email address and mobile number
• Current address and country
• National ID or passport number (for KYC verification)

Financial Information:

• Payment method details (Mobile Banking, Nagad, Rocket, etc.)
• Transaction History & Amounts
• Bank account details (where applicable)

Technical information:

• IP address and device type
• Browser information and operating system
• Login timestamps and access logs
• Gaming behavior and session data

2 How do we use this information?

Cace67 uses collected data only for its intended purposes. No data is ever used for unrelated activities.

If you do not wish to receive promotional emails, you can unsubscribe at any time through our support team.

3 How long is data retained?

Cace67 does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information For the duration of an active account and for 5 years after closure — in accordance with international financial regulations.
• Financial transaction records A minimum of 7 years — required by anti-money laundering legal obligations.
• Support Contact Up to 2 years from the date of last contact.
• Technical logs Retained for security purposes for a maximum of 12 months.
• Cookie Data Retention periods range from 1 day up to a maximum of 2 years, depending on the cookie type.

4 Data sharing with third parties

Limited data may be shared in the following circumstances:

• Payment processors: Necessary information is shared with payment gateway providers to complete transactions.
• Game providers: Limited user data may be shared with game providers where necessary for game operation.
• Regulatory authority: In response to legal requests from licensing authorities or law enforcement agencies.
• Anti-Fraud System: As part of our fraud prevention and anti-money laundering measures.

All third-party partners are contractually bound to uphold cace67's privacy standards and may only use data for specified purposes.

5 Cookie Policy

Cace67 uses cookies on its website to enhance your browsing experience and ensure platform functionality. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Required to maintain your login session and core functionality. These cannot be disabled.
• Performance cookies: To understand which pages on the site are most visited — data is fully anonymized.
• Functional cookies: To remember your language preferences and settings.
• Marketing cookies: To show you relevant offers. You can opt out at any time.

You can delete or disable cookies at any time through your browser settings. However, some features may not function properly as a result.

6 What are your rights?

Cace67 respects your data rights. Under international privacy laws, you are entitled to the following rights:

To exercise any of these rights, email us at [email protected]. We will respond to your request within 30 days.

7 Protection of Minors

• Cace67 does not knowingly collect information from individuals under the age of 18.
• If an underage account is detected, it is immediately suspended and all associated data is deleted.
• Parents or guardians can contact us to report any suspicious account activity.
• A strict age verification process is followed as part of our Responsible Gaming commitment.

8 Our Security Measures

Cace67 follows the highest industry security standards to protect your data. Our multi-layered security approach ensures your personal and financial information remains protected at all times.

• 256-bit SSL Encryption: Bank-grade encryption is applied to all data transmissions.
• Two-factor authentication: You can add an extra layer of security to your account.
• Firewall and DDoS protection: Servers are secured against cyber attacks.
• Regular security testing: Annual penetration testing and security audits are conducted.
• Access Controls: Staff can only access the information necessary for their specific role.
• Data backup: Regular encrypted backups are stored in secure locations.

9 International Data Transfers

As an international platform, cace67 may process your data on servers located in different countries. Strict security measures are enforced for every such transfer.

• International data protection standards are followed for all cross-border data transfers.
• All partner countries comply with adequate data protection laws.
• Third-party data protection is ensured through data processing agreements.
• GDPR standards apply to users from European countries.

Contact us if you would like to know where your data is being processed.

10 Privacy Policy updates

Cace67 may update this Privacy Policy from time to time. When changes are made, we will take the following steps:

• The "Last Updated" date at the top of this page will be revised accordingly.
• You will be notified at your registered email address when significant changes are made.
• A notification may be displayed on the platform when you log in.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

If you do not agree to the updated policy, you may request account closure. Any remaining valid balance will be refunded.

11 Contact us

For any questions, concerns, or requests regarding this Privacy Policy, please contact the cace67 support team:

• Email: [email protected]
• Live chat: click the chat icon at the bottom right of the platform.
• Support Hours: 24 hours a day, 7 days a week.
• Response Time: typically within 24 hours.